CONTACT US
First Grade Resources Sdn Bhd (974675 - H)
No.1, Jalan Junjong. Junjong, 09000 Kulim, Kedah
No.1, Jalan Junjong. Junjong, 09000 Kulim, Kedah
04-4910769
info@firstgraderesources.com
Get In Touch With Us
Frequently Ask Questions
What is OEM manufacturing?
OEM manufacturing refers to a service where we produce products based on your specifications, branding, and packaging.
What industries do you serve?
We serve various industries including cosmetics, health supplements, food, personal care, and more.
Can you help us develop a new product formula?
Yes, our R&D team can assist with formulation based on your needs and local market regulations.
Do you offer sample production before mass production?
Yes, we provide prototype or sample production for your evaluation and approval.
How long does it take to develop a new product?
Development time varies but typically takes 2–3 weeks depending on the complexity of the product.
Can I use my own logo and packaging materials?
Absolutely. You can supply your own artwork or materials, or let us handle everything for you.
Are your products compliant with international standards?
Yes, we comply with standards like GMP, ISO, Halal, FDA, and others based on your market.
Can you help with product registration in our country?
Yes, we can assist with documentation and registration support for various regulatory bodies.
What is your minimum order quantity (MOQ)?
MOQ varies by product type and packaging, but typically starts from 500 units.
How long is your production lead time?
Standard lead time is 7-14 days after sample approval and deposit payment.
Do you offer urgent or express production services?
Yes, rush orders may be available depending on current capacity and material availability.
Can you ship internationally?
Yes, we ship globally and can assist with export documentation and logistics.
Can I visit your factory before placing an order?
Yes, factory visits are welcome by appointment, either in person or virtually.
How can I get started with an OEM order?
Contact us with your product idea or requirements, and we’ll guide you step-by-step through the process.
